NittanyTaxi Privacy Policy

 

Effective Date: April 27, 2025

Last Updated: June 15, 2025

 

NittanyTaxi (“we,” “us,” or “our”) provides a mobile application platform for booking and providing ride services. This Privacy Policy describes how we collect, use, and protect personal information from users of our platform, including drivers and riders (collectively, “Users”).

 

By using the NittanyTaxi app or services, you agree to the terms of this Privacy Policy.

 

 

1. Information Collection and Use

 

We collect the following categories of personal information to operate and improve our services:

 

a. Personal Identifiable Information (PII)

 

      • Name

      • Date of Birth

      • Phone number

      • Email address

      • Profile photo (for drivers)

      • Payment information (processed by third-party providers)

 

b. Location Data

 

      • Precise (GPS) and approximate location data during app use

      • Background location data for active drivers (to enable real-time availability)

 

c. Usage Data & Technical Information

 

      • IP address

      • Device and browser type

      • Operating system

      • Crash reports and diagnostic data

      • Interaction data with app features

 

 

2. How We Use Your Information

 

We use collected information to:

 

   • Facilitate ride requests and matching drivers with riders

   • Provide route guidance and estimated time of arrival

   • Send service-related communications (e.g., trip confirmations, updates, support)

   • Improve app functionality and user experience

   • Monitor compliance with terms of use

   • Comply with legal obligations

 

 

 

3. Sharing Your Information

 

We may share your information only with:
 

   • Drivers and riders (for trip coordination)

   • Payment processors (e.g., Stripe or Square)

   • Analytics and crash-reporting providers (e.g., Google Analytics for Firebase, Crashlytics)

   • Law enforcement or regulators, when required by law or in emergencies

 

We do not sell your personal information. We will not share your data with marketers without your express consent.

 

 

4. SMS Communications and Notifications

 

By providing your phone number, you consent to receive SMS or app-based messages related to:

 

   • Ride updates (pickup times, trip status)

   • Driver communication (such as arrival notifications or trip coordination)

   • Payment and billing alerts

   • Service announcements

   • Account or profile activity

   • Rate your ride experience

 

You may opt-out at any time by replying “STOP” to a message or contacting us at contact@nittanytaxi.com. Or our phone number 814-777-3639

 

5. Cookies and Tracking Technologies

 

While our mobile app does not use traditional browser cookies, we may use similar technologies for:

 

    • Analytics
    • App performance tracking

    • Personalization 

 

You can manage your settings through your device permissions or privacy controls.

 

 

6. Third-Party Services

 

We rely on the following third-party services to operate our platform:
 

• Google Maps API (location, route navigation)

• Firebase and Crashlytics (analytics and crash reporting)

• Payment processors

 

These services may collect certain data to perform their roles securely. Their use is subject to their own privacy policies.

 

 

7. Data Security

 

We take appropriate technical and organizational measures to secure your personal information. However, no method of data transmission or storage is entirely secure.

 

 

8. Data Retention

 

We retain your information only as long as necessary for:

   

    • Providing the services

    • Complying with legal obligations

    • Resolving disputes or enforcing our agreements

You may request deletion of your data by contacting us, subject to certain exceptions.

 

 

9. Children’s Privacy

 

Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such data, please contact us for removal.

 

 

10. Updates to This Privacy Policy

 

We may revise this policy from time to time. Changes will be posted here with a new “Last Updated” date. Continued use of our services after changes constitutes your acceptance of the revised policy.

 

12. Contact Us

 

For questions, concern,  or data requests,please contact:

• Email: contact@nittanytaxi.com

• Phone: : (+1) 814-777-3639

• Address: 2190 High Tech Road, State College, PA 16803